Privacy Policy

At SkinsWave, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Personal Information

When you use SkinsWave, we may collect the following personal information:

• Steam account information (Steam ID, profile name, avatar)
• Email address (if provided)
• Trade URL
• Transaction history
• IP address and device information
• Browser type and operating system

Automatically Collected Information

We automatically collect certain information when you visit our platform:

• Log data (access times, pages viewed, IP address)
• Cookies and similar tracking technologies
• Device information and browser type
• Usage patterns and preferences

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our trading services
• Process transactions and send trade offers
• Authenticate your identity and prevent fraud
• Communicate with you about your account and transactions
• Improve our platform and user experience
• Comply with legal obligations
• Enforce our Terms of Service
• Analyze usage patterns and trends

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Steam: We share necessary information with Steam to facilitate trades
• Service Providers: We may share data with trusted third-party service providers who assist us in operating our platform
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings, but disabling cookies may limit your ability to use certain features of our platform.

We use the following types of cookies:

• Essential Cookies: Required for the platform to function properly
• Authentication Cookies: Keep you logged in during your session
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer technology (SSL), firewalls, and secure password protection. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured format
• Opt-Out: Opt-out of marketing communications
• Withdraw Consent: Withdraw consent where we rely on consent to process your data

To exercise these rights, please contact us at support@skinswave.com

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our platform, you consent to the transfer of your information to these locations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: support@skinswave.com
• Through our Live Chat support